We only make money
when you make money
No hidden fees. The only fees we charge are the ones you see on this page.
Click here to receive an instant rate offer specific to your business.
Account Establishment:
*Refunded in full after your first live order. Made using your company or personal credit or debit card.
This is to fulfill our obligations in identifying you to permit remote account opening.
Per Transaction Fees:
*CASHU is 7.0% plus USD 0.50 per transaction.
**NOTE: Average rate offered for standard risk physically shipped items, and digital items or services. It depends on your business category and monthly sales volume.
Click here to receive an instant rate offer specific to your business.
Dispute Charges:
For each 'Non-delivery/Services Not Rendered', 'Not as Described/Defective Merchandise', 'Refund Not Processed', or 'Cancelled Recurring Transaction' chargeback
+NOTE: Two or more chargebacks are required. The percentage is calculated based on the number of chargebacks to sale transactions over the previous month.
Fees for Sending Purchase Payment to Supplier:
International Suppliers
***NOTE: At the present time the maximum transfer amount per IBAN bank wire is EUR 50,000.
Many banks (even if they have their own SWIFT connection) use correspondent (intermediary) banks to receive bank wires. In that case the correspondent bank may charge a fee of their own that is outside of our banks' control as we send our wires to banks outside the EEA region as SWIFT BEN. Some respondent banks (in the United States for example) also charge a fee for receiving foreign bank wires.
Supplier Error Fees:
++Each time a wire sent is returned due to an error in the wire instruction given to DalPay Retail by supplier
Minimum Purchase Payment:
Different categories of Supplier have different minimum release levels. Payment will be sent to Supplier once Supplier's Purchase Payments reach the Minimum Purchase Payment level. (You may specify a higher release level for your account.)
CAD 500/HKD 500/DKK 3,000/SEK 4,000/NOK 3,000
Optional Services:
A design service to create a custom CSS design installed on our checkout pages matching your website's look and feel. Turnaround is within 24hrs. Three revisions prior to customer acceptance are included.
(Your experienced CSS designer can do this themselves based on our source files, without using our design service.)
A coupon for up to two hours of integration support over Skype is already included free of charge to help you integrate DalPay with your site and complete website compliance. However, this support is scheduled on a first-come, first-served basis and must be used during the first month after you open your account.
To receive priority expedited technical support (i.e. scheduled within 1-6 hours of request) requires purchase of Expedited Technical Support.
This Supplier Fee Schedule was last revised on Jan 1, 2015.
Version: 3.3.